City Side Auto Body FAQs

Free Estimates | ASE Certified Technicians 

Free Estimates

ASE Certified Technicians 

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Learn About City Side Auto Body

Have an auto-related question? We have the answer! Check out our FAQs below to learn more about our company and services.

  • What should I do if I get into an accident?

    If you're involved in an accident, ensure everyone is safe and call emergency services if needed. Gather information from the other party, take photos of the scene, and document the damage to your vehicle. Contact your insurance company to report the incident and then reach out to City Side Auto Body for a repair estimate.

  • Do I need an appointment to get an estimate?

    While appointments are not required for estimates, we recommend scheduling one to ensure prompt service. Walk-ins are welcome, but availability may vary.

  • What types of repairs do you offer?

    We provide a range of services, including collision repair, paint services, frame straightening, dent removal, and more. Our skilled technicians can handle all major makes and models.

  • How long will repairs take?

    When selecting a source for auto body repair Clinton MD drivers can depend on, it's helpful to find out more about the shop's certifications. Not only do we have ASE-Certified technicians, but we are also I-CAR Gold Class and Platinum Certified. In addition, City Side Auto Body is Acura and Honda Certified through the ProFirst program.

  • Will my insurance cover the repairs?

    Most insurance policies cover collision repairs, but coverage can vary based on your specific policy and the nature of the incident. We work with all major insurance companies and can help you navigate the claims process.

  • Do you offer a warranty on repairs?

    Yes, we offer a lifetime warranty on all repairs performed at City Side Auto Body. This guarantees the quality of our workmanship, and the materials used. Parts are warrantied by their manufacturer.

  • Can I get a rental car while my vehicle is being repaired?

    If your insurance policy includes rental coverage, you may be eligible for a rental car while your vehicle is in our shop. We recommend checking with your insurance provider for specific details.

  • What if additional repairs are needed after the estimate?

    If we discover additional damage during the repair process, we will contact you immediately to discuss the necessary repairs and obtain your authorization before proceeding.

  • How do I pay for the repairs?

    We accept various payment methods, including credit cards and insurance claims. Payment is due upon completion of the repairs. If you’re filing an insurance claim, we will work directly with your insurance company for payment.

  • How do you ensure the quality of your repairs?

    Our technicians are I-CAR Gold certified and trained in the latest repair techniques. We use state-of-the-art equipment and follow OEM (Original Equipment Manufacturer) standards to ensure every repair meets the highest quality.